Stress Free Property Maintenance with Oakheart Lettings
Melisa
Switch to Full Management – Limited-Time Offer!
Landlords who move to our Fully Managed service now get:
- 3 months FREE management fees
- Full access to Fixflo and Propcall
- Seamless onboarding with our dedicated team
For more information contact us:
Essex: 01206 803 303 / [email protected]
Suffolk: 01473 251 907 / [email protected]
Essex: 01206 803 303 / [email protected]
Suffolk: 01473 251 907 / [email protected]
At Oakheart Lettings, we understand that property maintenance can be one of the biggest pain points for both landlords and tenants. That’s why we’ve invested in industry-leading solutions – Propcall and Fixflo – to make the entire maintenance journey as smooth, transparent, and stress-free as possible.
Our commitment to outstanding customer service is at the heart of everything we do. By combining a personal touch from our experienced property managers with cutting-edge technology, we’re able to deliver a proactive, responsive, and 24/7 maintenance process that sets us apart from the rest.
Fixflo – Fast, Efficient Reporting
Gone are the days of unclear maintenance requests and delays in communication. With Fixflo, tenants can report issues in seconds, using an easy-to-use, multilingual online system available around the clock.
- Simple online portal - Tenants can report problems using photos, videos, and step-by-step guides to reduce miscommunication.
- Speedy issue triage - Our system categorises and prioritises issues instantly, so urgent matters are dealt with fast.
- Transparency - Landlords get real-time updates, quotes, and reports, keeping them in the loop every step of the way.
Propcall – Round-the-Clock Support Emergencies don’t stick to office hours – and neither do we. Our partnership with Propcall ensures that tenants always have someone to turn to, 24/7.
- Out-of-hours coverage - Whether it’s a burst pipe at midnight or a broken boiler on a Sunday, Propcall handles urgent calls promptly and professionally.
- Seamless communication - Propcall logs all activity and liaises with approved contractors when necessary, ensuring fast resolutions with minimal disruption.
- Peace of mind - Tenants feel cared for, and landlords trust that their properties are protected at all times.
The Oakheart Difference
At Oakheart, we do more than list properties — we manage them with care. Our smart maintenance system means:
- Fewer delays and complaints
- Happier, longer-staying tenants
- Lower costs through efficient contractor management
- A standout reputation for service
Whether you're a tenant or landlord, we make maintenance hassle-free with expert support and smart solutions
Enjoy stress-free property management with Oakheart. Get in touch:
For more information contact us:
Essex: 01206 803 303 / [email protected]
Suffolk: 01473 251 907 / [email protected]
For more information contact us:
Essex: 01206 803 303 / [email protected]
Suffolk: 01473 251 907 / [email protected]
